Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
slow resonce withn doing FIND
#1
Hello, 

Our environment is in the process of migrating to Windows 10 from Windows 7.  After installing the ASG Remote Desktop software, we are finding that doing a FIND for servers is slow.  I type a number and takes a second for each number to appear in my FIND bar and then display the results.   On WIn7, it was not an issue and displayed my typing results in a very fast manner. 

The following is the version of our client and using a remote SQL DB. 
ASG Remote Desktop 2012 Ver 7.3.41440.0

Any advise or suggestions you can offer to improve client response times? 

Thank you! 

Javier
Reply
#2
Should be no difference on Win7 or Win10 - but version 2012 is quite old and should be updated to a newer version
Regards/Gruss
Oliver
Reply
#3
(30-08-2018, 12:30 PM)DevOma Wrote: Should be no difference on Win7 or Win10 - but version 2012 is quite old and should be updated to a newer version

Can I simply download the latest version and install it on my Win10 computer and point it to the same DB?
Reply
#4
Good morning,

NO ! You have to create a new empty DB in ASG-RD 2018 and the run a wizard to import the 2012 database. They are not compatibel but you can easily migrate the data :-)

Best regards,
Michael
best regards,
Michael -- michael.scholz@asg.com --
Reply




Users browsing this thread: 1 Guest(s)