16-06-2010, 11:11 AM
We're a service provider supporting multiple customers.
Some customers have generic credentials which would be defined as public in vRD2010
Larger customers require each support agent to have their own username and password.
When I create an AD account/group for our support agent to use in vRD2010 I want 'everything' to be read-only as far as the connections and folders are concerned but I DO want them to be able to manage/apply their private credentials to a customer folder/connection. I have set the permissions under credentials > folder > private credentials to Full Control for the support agent account but this doesn't seem to achieve anything.
Is this configuration possible?
Some customers have generic credentials which would be defined as public in vRD2010
Larger customers require each support agent to have their own username and password.
When I create an AD account/group for our support agent to use in vRD2010 I want 'everything' to be read-only as far as the connections and folders are concerned but I DO want them to be able to manage/apply their private credentials to a customer folder/connection. I have set the permissions under credentials > folder > private credentials to Full Control for the support agent account but this doesn't seem to achieve anything.
Is this configuration possible?